“You must not lose faith in humanity. Humanity is an ocean; if a few drops of the ocean are dirty, the ocean does not become dirty.”
“The difference between what we do and what we are capable of doing would suffice to solve most of the world’s problem.”
“You must be the change you want to see in the world.”
“As human beings, our greatness lies not so much in being able to remake the world – that is the myth of the atomic age – as in being able to remake ourselves.”
“Nobody can hurt me without my permission.”
“The weak can never forgive. Forgiveness is the attribute of the strong.”
“An ounce of practice is worth more than tons of preaching.”
“I do not want to foresee the future. I am concerned with taking care of the present. God has given me no control over the moment following.”
“I claim to be a simple individual liable to err like any other fellow mortal. I own, however, that I have humility enough to confess my errors and to retrace my steps..It is unwise to be too sure of one’s own wisdom. It is healthy to be reminded that the strongest might weaken and the wisest might err.”
“First they ignore you, then they laugh at you, then they fight you, then you win.”
“I look only to the good qualities of men. Not being faultless myself, I won’t presume to probe into the faults of others.”
“Man becomes great exactly in the degree in which he works for the welfare of his fellow-men.”
“I suppose leadership at one time meant muscles; but today it means getting along with people.”
“Happiness is when what you think, what you say, and what you do are in harmony.”
“Always aim at complete harmony of thought and word and deed. Always aim at purifying your thoughts and everything will be well.”
”Constant development is the law of life, and a man who always tries to maintain his dogmas in order to appear consistent drives himself into a false position.”
Showing posts with label Leadership. Show all posts
Showing posts with label Leadership. Show all posts
Saturday, February 27, 2010
Wednesday, September 16, 2009
GENEROSITY
GENEROSITY
Mahatma Gandhi went from city to city, village to village collecting funds for the Charkha Sangh. During one of his tours he addressed a meeting in Orissa. After his speech a poor old woman got up. She was bent with age, her hair was grey and her clothes were in tatters. The volunteers tried to stop her, but she fought her way to the place where Gandhiji was sitting. "I must see him," she insisted and going up to Gandhiji touched his feet. Then from the folds of her sari she brought out a copper coin and placed it at his feet. Gandhiji picked up the copper coin and put it away carefully. The Charkha Sangh funds were under the charge of Jamnalal Bajaj. He asked Gandhiji for the coin but Gandhiji refused. "I keep cheques worth thousands of rupees for the Charkha Sangh," Jamnalal Bajaj said laughingly "yet you won't trust me with a copper coin." "This copper coin is worth much more than those thousands," Gandhiji said. "If a man has several lakhs and he gives away a thousand or two, it doesn't mean much. But this coin was perhaps all that the poor woman possessed. She gave me all she had. That was very generous of her. What a great sacrifice she made. That is why I value this copper coin more than a crore of rupees."
Mahatma Gandhi went from city to city, village to village collecting funds for the Charkha Sangh. During one of his tours he addressed a meeting in Orissa. After his speech a poor old woman got up. She was bent with age, her hair was grey and her clothes were in tatters. The volunteers tried to stop her, but she fought her way to the place where Gandhiji was sitting. "I must see him," she insisted and going up to Gandhiji touched his feet. Then from the folds of her sari she brought out a copper coin and placed it at his feet. Gandhiji picked up the copper coin and put it away carefully. The Charkha Sangh funds were under the charge of Jamnalal Bajaj. He asked Gandhiji for the coin but Gandhiji refused. "I keep cheques worth thousands of rupees for the Charkha Sangh," Jamnalal Bajaj said laughingly "yet you won't trust me with a copper coin." "This copper coin is worth much more than those thousands," Gandhiji said. "If a man has several lakhs and he gives away a thousand or two, it doesn't mean much. But this coin was perhaps all that the poor woman possessed. She gave me all she had. That was very generous of her. What a great sacrifice she made. That is why I value this copper coin more than a crore of rupees."
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Thursday, July 17, 2008
Attitude Determines Altitude
I woke up early today, excited over all I get to do before the clock strikes midnight. I have responsibilities to fulfil today. I am important.
My job is to choose what kind of day I am going to have.
Today I can complain because the weather is rainy or I can be thankful that the grass is getting watered for free.
Today I can feel sad that I don't have more money or I can be glad that my finances encourage me to plan my purchases wisely and guide me away from waste.
Today I can grumble about my health or I can rejoice that I am alive.
Today I can lament over all that my parents didn't give me when I was growing up or I can feel grateful that they allowed me to be born.
Today I can cry because roses have thorns or I can celebrate that thorns have roses.
Today I can mourn my lack of friends or I can excitedly embark upon a quest to discover new relationships.
Today I can whine because I have to go to work or I can shout for joy because I have a job to do.
Today I can complain because I have to go to school or eagerly open my mind and fill it with rich new titbits of knowledge.
Today I can murmur dejectedly because I have to do housework or I can feel honoured because the Lord has provided shelter for my mind, body and soul.
Today stretches ahead of me, waiting to be shaped. And here I am, the sculptor who gets to do the shaping.
What today will be like is up to me. I get to choose what kind of day I will have!
My job is to choose what kind of day I am going to have.
Today I can complain because the weather is rainy or I can be thankful that the grass is getting watered for free.
Today I can feel sad that I don't have more money or I can be glad that my finances encourage me to plan my purchases wisely and guide me away from waste.
Today I can grumble about my health or I can rejoice that I am alive.
Today I can lament over all that my parents didn't give me when I was growing up or I can feel grateful that they allowed me to be born.
Today I can cry because roses have thorns or I can celebrate that thorns have roses.
Today I can mourn my lack of friends or I can excitedly embark upon a quest to discover new relationships.
Today I can whine because I have to go to work or I can shout for joy because I have a job to do.
Today I can complain because I have to go to school or eagerly open my mind and fill it with rich new titbits of knowledge.
Today I can murmur dejectedly because I have to do housework or I can feel honoured because the Lord has provided shelter for my mind, body and soul.
Today stretches ahead of me, waiting to be shaped. And here I am, the sculptor who gets to do the shaping.
What today will be like is up to me. I get to choose what kind of day I will have!
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Saturday, July 12, 2008
Looking for Gold?
As a young Scots boy, Andrew Carnegie came to America and started doing odd jobs. He ended up as one of the largest steel manufacturers in the United States. At one time he had 43 millionaires working for him.
Several decades ago, a million dollars used to be a lot of money; even today it is a lot of money. Someone asked Mr. Carnegie how he dealt with people? Andrew Carnegie replied, "Dealing with people is like digging gold: When you go digging for an ounce of gold, you have to move tons of dirt to get an ounce of gold. But when you go digging, you don't go looking for the dirt, you go looking
for the gold."
Several decades ago, a million dollars used to be a lot of money; even today it is a lot of money. Someone asked Mr. Carnegie how he dealt with people? Andrew Carnegie replied, "Dealing with people is like digging gold: When you go digging for an ounce of gold, you have to move tons of dirt to get an ounce of gold. But when you go digging, you don't go looking for the dirt, you go looking
for the gold."
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Wednesday, May 07, 2008
Attitude is Everything - Do not stop growing..
Sir Edmund Hillary was the first man to climb Mount Everest. On May 29, 1953 he scaled the highest mountain then known to man-29,000 feet straight up. He was knighted for his efforts.He even made American Express card commercials because of it! However, until we read his book, High Adventure, we don’t understand that Hillary had to grow into this success.You see, in 1952 he attempted to climb Mount Everest, but failed. A few weeks later a group in England asked him to address its members. Hillary walked on stage to a thunderous applause. The audience was recognizing an attempt at greatness, but Edmund Hillary saw himself as a failure. He moved away from the microphone and walked to the edge of the platform.He made a fist and pointed at a picture of the mountain. He said in a loud voice, Mount Everest, you beat me the first time, but I’ll beat you the next time because you’ve grown all you are going to grow… but I’m still growing!
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Friday, March 28, 2008
Gandhi's Shoe
Mohandas [Mahatma] Karamchand Gandhi (1869-1948), the great Indian statesman and spiritual leader is noted for his unusual humanity and selflessness, which this story epitomises. Gandhi was boarding a train one day with a number of companions and followers, when his shoe fell from his foot and disappeared in the gap between the train and platform. Unable to retrieve it, he took off his other shoe and threw it down by the first. Responding to the puzzlement of his fellow travellers, Gandhi explained that a poor person who finds a single shoe is no better off - what's really helpful is finding a pair.
Lesson: Selfless compassion, Generosity without strings
Lesson: Selfless compassion, Generosity without strings
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Tuesday, February 19, 2008
Meaningful speech by CEO of Coca Cola
"Imagine life as a game in which you are juggling some five balls in the air. You name them - work, family, health, friends and spirit and you're keeping all of these in the air. You will soon understand that work is a rubber ball. If you drop it, it will bounce back. But the other four balls family, health, friends and spirit - are made of glass. If you drop one of these, they will be irrevocably scuffed, marked, nicked, damaged or even shattered. They will never be the same. You must understand that and strive for balance in your life."
:Bryan Dyson
CEO of Coca Cola
- Don't undermine your worth by comparing yourself with others. It is because we are different that each of us is special.
- Don't set your goals by what other people deem important. Only you know what is best for you.
- Don't take for granted the things closest to your heart. Cling to them as you would to your life, for without them, life is meaningless.
- Don't let your life slip through your fingers by living in the past or for the future. By living your life one day at a time, you live all the days of your life.
- Don't give up when you still have something to give. Nothing is really over until the moment you stop trying.
- Don't be afraid to admit that you are less than perfect. It is this fragile thread that binds us to each other, together.
- Don't be afraid to encounter risks. It is by taking chances that we learn how to be brave.
- Don't shut love out of your life by saying it's impossible to find time. The quickest way to receive love is to give; the fastest way to lose love is to hold it too tightly; and the best way to keep love is to give it wings.
- Don't run through life so fast that you forget not only where you've been, but also where you are going.
- Don't forget, a person's greatest emotional need is to feel appreciated.
- Don't be afraid to learn. Knowledge is weightless, a treasure you can always carry easily.
- Don't use time or words carelessly. Neither can be retrieved. Life is not a race, but a journey to be savored each step of the way. Yesterday is History, Tomorrow is a Mystery and Today is a gift: That's why we call It "The Present."
:Bryan Dyson
CEO of Coca Cola
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Mahatma Gandhi: Seven Deadly Sins
Mahatma Gandhi said that seven things will destroy us. Notice that all of them have to do with social and political conditions. Note also that the antidote of each of these "deadly sins" is an explicit external standard or something that is based on natural principles and laws, not on social values.
This refers to the practice of getting something for nothing - manipulating markets and assets so you don't have to work or produce added value, just manipulate people and things. Today there are professions built around making wealth without working, making much money without paying taxes, benefiting from free government programs without carrying a fair share of the financial burdens, and enjoying all the perks of citizenship of country and membership of corporation without assuming any of the risk or responsibility.
Pleasure without conscience
The chief query of the immature, greedy, selfish, and sensuous has always been, "What's in it for me? Will this please me? Will it ease me?" Lately many people seem to want these pleasures without conscience or sense of responsibility, even abandoning or utterly neglecting spouses and children in the name of doing their thing. But independence is not the most mature state of being - it's only a middle position on the way to interdependence, the most advanced and mature state. To learn to give and take, to live selflessly, to be sensitive, to be considerate, is our challenge.
Many of advertisements, perhaps two-thirds of them, invite executives to indulge themselves without conscience because they "deserve it" or have "earned it" or "want it," and why not "give in" and "let it all hang out"? The seductive message is, "You've arrived. You don't need a conscience to govern you anymore." And in some ads you see sixty-year-old men with attractive thirty-year old women, the "significant others" who accompany some executives to conventions. Whatever happened to spouses? What happened to the social mores that make cheating on spouses illegitimate behaviour?
Knowledge without character
As dangerous as a little knowledge is, even more dangerous is much knowledge without a strong, principled character. Purely intellectual development without commensurate internal character development makes as much sense as putting a high-powered sports car in the hands of a teenager who is high on drugs. Yet all too often in the academic world, that's exactly what we do by not focusing on the character development of young people.
Commerce (business) without morality (ethics)
If we ignore the moral foundation and allow economic systems to operate without moral foundation and without continued education, we will soon create an amoral, if not immoral, society and business. Every business transaction is a moral challenge to see that both parties come out fairly. The spirit of the Golden Rule or of win-win is a spirit of morality, of mutual benefit, of fairness for all concerned.
People get in trouble when they say that most of their economic transactions are moral. That means there is something going on that is covert, hidden, secret. People keep a hidden agenda, a secret life, and they justify and rationalize their activities. They tell themselves rational lies so they don't have to adhere to natural laws.
Science without humanity
If science becomes all technique and technology, it quickly degenerates into man against humanity. Technologies come from the paradigms of science. And if there's very little understanding of the higher human purposes that the technology is striving to serve, we becomes victims of our own technocracy. We see otherwise highly educated people climbing the scientific ladder of success, even though it's often missing the rung called humanity and leaning against the wrong wall.
The majority of the scientists who ever lived or living today, and they have brought about a scientific and technological explosion in the world. We may see an evolution, an occasional "revolution" in science, but without humanity we see precious little real human advancement. All the old inequities and injustices are still with us.
Religion without sacrifice
Without sacrifice we may become active in a church but remain inactive in its gospel. There is no real walking with people or going the second mile or trying to deal with our social problems. It takes sacrifice to serve the needs of other people - the sacrifice of our own pride and prejudice, among other things.
For example, I once observed a marriage where there were frequent arguments. One thought came to me : "These two people must have a broken heart and a contrite spirit toward each other or this union will never last." You can't have a oneness, a unity, without humility. Pride and selfishness will destroy the union between man and god, between man and woman, between man and man, between self and self.
Politics without principle
If there is no principle, there is no true north, nothing you can depend upon. The focus on the personality ethic is the instant creation of an image that sells well in the social and economic marketplace.
You see politicians spending millions of dollars to create an image, even though it's superficial, lacking substance, in order to get votes and gain office. And when it works, it leads to a political system operating independently of the natural laws that should govern - that are built into the Declaration of Independence : "We hold these Truths to be self-evident, that all Men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty, and the Pursuit of Happiness . . . . "
In the movie The Ten Commandments, Moses says to the pharaoh, "We are to be governed by God's law, not by you." In effect he's saying, "We will not be governed by a person unless that person embodies the law." In the best societies and organizations, natural laws and principles govern - that's the Constitution - and even the top people must bow to the principle. No one is above it.
Credit: This article is excerpts from - "Principle Centered Leadership" by "Stephen R. Covey" from Chapter 7 - Seven Deadly Sins
- Wealth without work
- Pleasure without conscience
- Knowledge without character
- Commerce (business) without morality (ethics)
- Science without humanity
- Religion without sacrifice
- Politics without principle
This refers to the practice of getting something for nothing - manipulating markets and assets so you don't have to work or produce added value, just manipulate people and things. Today there are professions built around making wealth without working, making much money without paying taxes, benefiting from free government programs without carrying a fair share of the financial burdens, and enjoying all the perks of citizenship of country and membership of corporation without assuming any of the risk or responsibility.
Pleasure without conscience
The chief query of the immature, greedy, selfish, and sensuous has always been, "What's in it for me? Will this please me? Will it ease me?" Lately many people seem to want these pleasures without conscience or sense of responsibility, even abandoning or utterly neglecting spouses and children in the name of doing their thing. But independence is not the most mature state of being - it's only a middle position on the way to interdependence, the most advanced and mature state. To learn to give and take, to live selflessly, to be sensitive, to be considerate, is our challenge.
Many of advertisements, perhaps two-thirds of them, invite executives to indulge themselves without conscience because they "deserve it" or have "earned it" or "want it," and why not "give in" and "let it all hang out"? The seductive message is, "You've arrived. You don't need a conscience to govern you anymore." And in some ads you see sixty-year-old men with attractive thirty-year old women, the "significant others" who accompany some executives to conventions. Whatever happened to spouses? What happened to the social mores that make cheating on spouses illegitimate behaviour?
Knowledge without character
As dangerous as a little knowledge is, even more dangerous is much knowledge without a strong, principled character. Purely intellectual development without commensurate internal character development makes as much sense as putting a high-powered sports car in the hands of a teenager who is high on drugs. Yet all too often in the academic world, that's exactly what we do by not focusing on the character development of young people.
Commerce (business) without morality (ethics)
If we ignore the moral foundation and allow economic systems to operate without moral foundation and without continued education, we will soon create an amoral, if not immoral, society and business. Every business transaction is a moral challenge to see that both parties come out fairly. The spirit of the Golden Rule or of win-win is a spirit of morality, of mutual benefit, of fairness for all concerned.
People get in trouble when they say that most of their economic transactions are moral. That means there is something going on that is covert, hidden, secret. People keep a hidden agenda, a secret life, and they justify and rationalize their activities. They tell themselves rational lies so they don't have to adhere to natural laws.
Science without humanity
If science becomes all technique and technology, it quickly degenerates into man against humanity. Technologies come from the paradigms of science. And if there's very little understanding of the higher human purposes that the technology is striving to serve, we becomes victims of our own technocracy. We see otherwise highly educated people climbing the scientific ladder of success, even though it's often missing the rung called humanity and leaning against the wrong wall.
The majority of the scientists who ever lived or living today, and they have brought about a scientific and technological explosion in the world. We may see an evolution, an occasional "revolution" in science, but without humanity we see precious little real human advancement. All the old inequities and injustices are still with us.
Religion without sacrifice
Without sacrifice we may become active in a church but remain inactive in its gospel. There is no real walking with people or going the second mile or trying to deal with our social problems. It takes sacrifice to serve the needs of other people - the sacrifice of our own pride and prejudice, among other things.
For example, I once observed a marriage where there were frequent arguments. One thought came to me : "These two people must have a broken heart and a contrite spirit toward each other or this union will never last." You can't have a oneness, a unity, without humility. Pride and selfishness will destroy the union between man and god, between man and woman, between man and man, between self and self.
Politics without principle
If there is no principle, there is no true north, nothing you can depend upon. The focus on the personality ethic is the instant creation of an image that sells well in the social and economic marketplace.
You see politicians spending millions of dollars to create an image, even though it's superficial, lacking substance, in order to get votes and gain office. And when it works, it leads to a political system operating independently of the natural laws that should govern - that are built into the Declaration of Independence : "We hold these Truths to be self-evident, that all Men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty, and the Pursuit of Happiness . . . . "
In the movie The Ten Commandments, Moses says to the pharaoh, "We are to be governed by God's law, not by you." In effect he's saying, "We will not be governed by a person unless that person embodies the law." In the best societies and organizations, natural laws and principles govern - that's the Constitution - and even the top people must bow to the principle. No one is above it.
Credit: This article is excerpts from - "Principle Centered Leadership" by "Stephen R. Covey" from Chapter 7 - Seven Deadly Sins
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Monday, February 11, 2008
Learning to live and living to learn
One must learn to manage oneself well before one can manage others well, says R Gopalakrishnan*, executive director, Tata Sons
Experience is a comb nature gives a man after he is bald! But all bald men are not old men. Nani Palkhivala once circulated a quotation about how youth is not a time of life, it is a state of mind. Nobody grows old by merely living a number of years. People grow old by deserting their ideals. Years wrinkle the skin, but giving up enthusiasm wrinkles the soul. There is much research all over the world about leaders who are learning for a lifetime. Such people are focused on the future, not on the past. They are addicted to life, as energised by it as they ever were. They seem to be forever young.
Actress Zohra Sehgal is 92. She says the secrets of her success are "a one-hour physical workout and those explicit scenes in novels." Actor Dev Anand is 80 and confesses that he does not smoke or drink, and believes that the way to be perennially young is to look ahead with excitement, and be alive all the time. Ustad Bismillah Khan is 87 and feels that "music is an ocean and I have barely reached the shore after so many decades. My search is incomplete and that's what keeps me going." Kathak dancer Sitara Devi is 79 and asserts, "I do riyaaz every single day. I am still learning to dance, now Bharata Natyam style."
I wish to share some lessons that I have learnt about staying young and zestful. I do so not merely from the perspective of my experiences so far, but also knowing that several "inexperiences" await me in the future. Sharing may help, it may even be interesting.
Manage yourself
You are defined in others' perception by your body, your mind and your time. All three require managing. It is a huge disadvantage not to be able to do so.
It pays to have a practical attitude about the role of your body. It is not the most essential thing about you, but it is the vehicle which carries what is essential. If you were given a car and told that it would be the only one for the rest of your life, you would take care of it in a certain way. Your body is the only one you'll ever have and you have to work hard to make it run longer and better.
The mind is a bit like a garden. If it isn't fed and cultivated, weeds will take it over. Just like your body would not be in good shape if it was fed only ice-cream, potato chips and hamburgers, you cannot feed your mind only with television, soap operas and Bollywood movies. Indulge your mind in the adventures it has been trained to undertake, do not waste it — read, think, write, do what turns you on in mental calisthenics.
The day has 24 hours for you, and so also for those you work with. Be respectful of your own time, and even more so, of other people's time. Diary and time management is a serious weakness of many top people and the higher the executive, the more deleterious are the effects of poor time management.
So, lesson number one is to manage yourself since nobody else can manage your body, your mind or your time.
Manage your conscience
Life is this great theater where we are all small actors. Ours is a role, cast by a scriptwriter. Our role in the play will for sure get over. That is when we peel off the grease paint, shed our costumes, and go "home to our maker". All the glory, if any, achieved during the drama of life will probably seem much less relevant at that time compared to the magical moment in the play. At that time, we will listen to the voice of silence and our own conscience. Will that be a pleasant voice?
We can make it so. By remembering throughout life what Gandhiji once said to beware of : politics without principles, wealth without work, pleasure without conscience, education without character, commerce without morality, science without humanity and worship without sacrifice.
It is essential to live a life with conscience. That is my second lesson.
Play to win, but with fairness
Life is competitive and, of course, you play to win. But will you do anything to win? Perhaps not. Winning without values provides dubious fulfilment. The leaders who have contributed the most are the ones with universal values — Mahatma Gandhi and Martin Luther King.
Manage your happiness
When I was offered a terrific professional opportunity as chairman of Unilever Arabia in 1990, my wife and I faced a dilemma: how would we cope with the restrictive lifestyle in Jeddah? My mother's advice was insightful and has stayed with me ever since, "If you both have decided to be happy, nobody can stop you. If you have decided to be unhappy, then nobody can help you." We spend our lives as though happiness is a destination and as though we are on a journey towards that destination. In reality, happiness is a companion on the journey. We can work for happiness or with happiness. The choice is ours.
Sir Thomas Lipton said, "There is no greater fun than hard work." You excel in fields that you truly enjoy, you feel happy when you feel stretched to your full potential. Success is only a by-product, not the aim of the act of working.
Life is hard… and not always fair
Scott Peck wrote, "Life is a series of problems. Do you want to moan about them or solve them?" We all meet people who crib about one thing or the other as though it was their birthright not to have those problems. I say, thank God for problems, if there were none, we would not be required, there would be no job for us to do!
As a matter of fact, life is also fun. We can feel the fun only if we see it as fun. I recall a fine movie called Zorba the Greek. It is a story about the relationship between two men, Zorba and the Boss. Boss has looks, intelligence, health, money and education. He is also a good person who is all locked up inside: he doesn't seem to enjoy life. He reads and he thinks, but he doesn't have fun. Then Zorba tells him, "You've got everything, Boss, except one thing — madness. A man needs a little madness or he never does cut the rope and be free." At the end, Zorba teaches Boss to dance, to laugh, and to let go.
My wife has been my Zorba!
Direction is more important than distance
Every golfer tries to drive the ball to a very long distance. In the process, all sorts of mistakes occur because the game involves the masterly co-ordination of several movements simultaneously. The golf coach always advises that direction is more important than distance. So it is with life.
Despite one's best attempts, there will be ups and downs. It is relationships and friendships that enable a person to navigate the choppy waters that the ship of life will encounter. When I was young, there was a memorable film by Frank Capra, starring James Stewart and Dona Reed, and named It's a Wonderful Life. It is about a man who is about to commit suicide because he thinks he is a failure. An angel is sent to rescue him. The bottom line of the film is that 'No man is a failure who has friends'.
Successful people think and radiate success
Attitude is the most important choice we can make. Research from Harvard and several top universities, all bear this out. These studies reveal that up to 85 per cent of our success in life is due to attitude, while only 15 per cent is due to ability! Whether 85:15 is correct or not, one thing is for sure, i.e. attitude is far more important than intelligence, education, special talent or luck. Tim Hansel writes in his book You Gotta Keep Dancin' that pain is inevitable, but misery is optional.
The world will not devote itself to making us happy. We have to form an attitude which enables us to adapt to the world, to think with an open mind and constructively. I learnt that success means doing the best we can with what we have. Success is in the doing, not the getting. Success is in the trying, not the triumph!
Seek out grassroots-level experience
Ardous Huxley wrote, "Experience is not what happens to a man, it is what a man does with what happens to him." So it is essential to seek out experiences at the grassroots-level, particularly early in one's career.
After studying physics and engineering, at an HLL interview for computer traineeship, I was asked whether I would consider marketing instead of computers. I responded negatively. After a couple of comfortable weeks in the swanky head office, I was given a train ticket to Nasik. Would I please meet Mr. Kelkar to whom I would be attached for the next two months? He would teach me to work as a salesman in his territory, which included staying in Kopargaon, Pimpalgaon and other small towns.
I was most upset. In a town called Ozhar, I was moving around from shop to shop with a bullock cart full of soaps and a salesman's folder in my hand. Imagine my embarrassment when an IIT friend appeared in front of me. I could have died a thousand deaths. After this leveling experience, I was less embarrassed to work as a despatch clerk in the company depot and an invoice clerk in the accounts department. Several years later, I realised the value of such grassroots-level experience. It is fantastic. I would advise young people to seek out nail-dirtying, collar-soiling, shoe-wearing tasks. That is how you learn about organisations, about the true nature of work, and the dignity of the many tasks that go into building great enterprises. The lesson is seek out grassroots experiences early in your career.
Learn to listen
We are all trained to speak — at school, at college debates, in tutorial colleges. Nobody teaches us to listen. Come to think about it, how does one train a person to listen? And then, there are two kinds of listening: to the words spoken and to the song behind the words. Most of us have not even learnt the former, let alone the latter.
Doug Ivester lasted only 28 months as CEO of Coke after having developed a successful career for several decades in the same company. Why? His critics thought he did not listen, that he was not sensitive to some important issues like minorities, the adulteration case in Belgium and so on. Eckard Pfeiffer of Compaq was fired by his board. Why? For surrounding himself with yes-men and ignoring those who would speak truths to him.
As a trainee at Hindustan Lever, we would be invited by chairman Prakash Tandon for lunch occasionally. It was a terrifying occasion. One of my trainee colleagues was bright, exuberant and garrulous. The chairman once gently admonished him, "Young man, as you progress in your career, will you promise me that you will listen more than you talk?"
The lesson is to avoid the congenital disability of not listening. Let us all learn to listen.
Deserve before you desire
The Chettiars of Tamil Nadu practiced a successful management development system for centuries. At 10, the youngster joined the business as podiyan (trainee), at 21, he became aduttavan (assistant), at 31, he became pangali (partner) and at 41, he became mudalali (proprietor). They had a system of rigour before reward.
At one stage of my career, I was appointed as the brand manager for Lifebuoy and Pears soap, the company's most popular-priced and most premium soaps. And what was a brand manager? It is a mini-businessman responsible for the production, sales and profits of the brand, accountable for its long-term growth, etc. I had read those statements, I believed them and here I was, at 27, "in charge of everything". But very soon, I found I could not move a pin without checking with my seniors. I expressed my frustration to the marketing director and gently asked whether I could not be given total charge. He smiled benignly and said, "The perception and reality are both right. You will get total charge when you know more about the brand than anyone else in this company — about its formulation, the raw materials, the production costs, the consumer's perception, the distribution and so on. How long do you think that it will take?"
"Maybe, 10years," I replied, "and I don't expect to be the Lifebuoy and Pears Brand Manager for so long!" And then suddenly, the lesson was clear. I was desiring total control, long before I deserved it. This happens to us all the time — in terms of responsibilities, in terms of postings and promotions, it happens all the time that there is a gap between our perception of what we deserve and the reality of what we get. It helps to deserve before we desire.
When you are older, you can and should be different from my generation. Ours is a great and wonderful country, and realizing her true potential in the global arena depends ever so much on the quality and persistence of our young people. Good luck in your journey, my young friends, and God be with you and our beloved Nation.
*Speech by R. Gopalakrishnan, executive director, Tata Sons, at the HR Summit — Lal Bahadur Shastri Institute of Management, New Delhi, on October 11, 2003.
Experience is a comb nature gives a man after he is bald! But all bald men are not old men. Nani Palkhivala once circulated a quotation about how youth is not a time of life, it is a state of mind. Nobody grows old by merely living a number of years. People grow old by deserting their ideals. Years wrinkle the skin, but giving up enthusiasm wrinkles the soul. There is much research all over the world about leaders who are learning for a lifetime. Such people are focused on the future, not on the past. They are addicted to life, as energised by it as they ever were. They seem to be forever young.
Actress Zohra Sehgal is 92. She says the secrets of her success are "a one-hour physical workout and those explicit scenes in novels." Actor Dev Anand is 80 and confesses that he does not smoke or drink, and believes that the way to be perennially young is to look ahead with excitement, and be alive all the time. Ustad Bismillah Khan is 87 and feels that "music is an ocean and I have barely reached the shore after so many decades. My search is incomplete and that's what keeps me going." Kathak dancer Sitara Devi is 79 and asserts, "I do riyaaz every single day. I am still learning to dance, now Bharata Natyam style."
I wish to share some lessons that I have learnt about staying young and zestful. I do so not merely from the perspective of my experiences so far, but also knowing that several "inexperiences" await me in the future. Sharing may help, it may even be interesting.
Manage yourself
You are defined in others' perception by your body, your mind and your time. All three require managing. It is a huge disadvantage not to be able to do so.
It pays to have a practical attitude about the role of your body. It is not the most essential thing about you, but it is the vehicle which carries what is essential. If you were given a car and told that it would be the only one for the rest of your life, you would take care of it in a certain way. Your body is the only one you'll ever have and you have to work hard to make it run longer and better.
The mind is a bit like a garden. If it isn't fed and cultivated, weeds will take it over. Just like your body would not be in good shape if it was fed only ice-cream, potato chips and hamburgers, you cannot feed your mind only with television, soap operas and Bollywood movies. Indulge your mind in the adventures it has been trained to undertake, do not waste it — read, think, write, do what turns you on in mental calisthenics.
The day has 24 hours for you, and so also for those you work with. Be respectful of your own time, and even more so, of other people's time. Diary and time management is a serious weakness of many top people and the higher the executive, the more deleterious are the effects of poor time management.
So, lesson number one is to manage yourself since nobody else can manage your body, your mind or your time.
Manage your conscience
Life is this great theater where we are all small actors. Ours is a role, cast by a scriptwriter. Our role in the play will for sure get over. That is when we peel off the grease paint, shed our costumes, and go "home to our maker". All the glory, if any, achieved during the drama of life will probably seem much less relevant at that time compared to the magical moment in the play. At that time, we will listen to the voice of silence and our own conscience. Will that be a pleasant voice?
We can make it so. By remembering throughout life what Gandhiji once said to beware of : politics without principles, wealth without work, pleasure without conscience, education without character, commerce without morality, science without humanity and worship without sacrifice.
It is essential to live a life with conscience. That is my second lesson.
Play to win, but with fairness
Life is competitive and, of course, you play to win. But will you do anything to win? Perhaps not. Winning without values provides dubious fulfilment. The leaders who have contributed the most are the ones with universal values — Mahatma Gandhi and Martin Luther King.
Manage your happiness
When I was offered a terrific professional opportunity as chairman of Unilever Arabia in 1990, my wife and I faced a dilemma: how would we cope with the restrictive lifestyle in Jeddah? My mother's advice was insightful and has stayed with me ever since, "If you both have decided to be happy, nobody can stop you. If you have decided to be unhappy, then nobody can help you." We spend our lives as though happiness is a destination and as though we are on a journey towards that destination. In reality, happiness is a companion on the journey. We can work for happiness or with happiness. The choice is ours.
Sir Thomas Lipton said, "There is no greater fun than hard work." You excel in fields that you truly enjoy, you feel happy when you feel stretched to your full potential. Success is only a by-product, not the aim of the act of working.
Life is hard… and not always fair
Scott Peck wrote, "Life is a series of problems. Do you want to moan about them or solve them?" We all meet people who crib about one thing or the other as though it was their birthright not to have those problems. I say, thank God for problems, if there were none, we would not be required, there would be no job for us to do!
As a matter of fact, life is also fun. We can feel the fun only if we see it as fun. I recall a fine movie called Zorba the Greek. It is a story about the relationship between two men, Zorba and the Boss. Boss has looks, intelligence, health, money and education. He is also a good person who is all locked up inside: he doesn't seem to enjoy life. He reads and he thinks, but he doesn't have fun. Then Zorba tells him, "You've got everything, Boss, except one thing — madness. A man needs a little madness or he never does cut the rope and be free." At the end, Zorba teaches Boss to dance, to laugh, and to let go.
My wife has been my Zorba!
Direction is more important than distance
Every golfer tries to drive the ball to a very long distance. In the process, all sorts of mistakes occur because the game involves the masterly co-ordination of several movements simultaneously. The golf coach always advises that direction is more important than distance. So it is with life.
Despite one's best attempts, there will be ups and downs. It is relationships and friendships that enable a person to navigate the choppy waters that the ship of life will encounter. When I was young, there was a memorable film by Frank Capra, starring James Stewart and Dona Reed, and named It's a Wonderful Life. It is about a man who is about to commit suicide because he thinks he is a failure. An angel is sent to rescue him. The bottom line of the film is that 'No man is a failure who has friends'.
Successful people think and radiate success
Attitude is the most important choice we can make. Research from Harvard and several top universities, all bear this out. These studies reveal that up to 85 per cent of our success in life is due to attitude, while only 15 per cent is due to ability! Whether 85:15 is correct or not, one thing is for sure, i.e. attitude is far more important than intelligence, education, special talent or luck. Tim Hansel writes in his book You Gotta Keep Dancin' that pain is inevitable, but misery is optional.
The world will not devote itself to making us happy. We have to form an attitude which enables us to adapt to the world, to think with an open mind and constructively. I learnt that success means doing the best we can with what we have. Success is in the doing, not the getting. Success is in the trying, not the triumph!
Seek out grassroots-level experience
Ardous Huxley wrote, "Experience is not what happens to a man, it is what a man does with what happens to him." So it is essential to seek out experiences at the grassroots-level, particularly early in one's career.
After studying physics and engineering, at an HLL interview for computer traineeship, I was asked whether I would consider marketing instead of computers. I responded negatively. After a couple of comfortable weeks in the swanky head office, I was given a train ticket to Nasik. Would I please meet Mr. Kelkar to whom I would be attached for the next two months? He would teach me to work as a salesman in his territory, which included staying in Kopargaon, Pimpalgaon and other small towns.
I was most upset. In a town called Ozhar, I was moving around from shop to shop with a bullock cart full of soaps and a salesman's folder in my hand. Imagine my embarrassment when an IIT friend appeared in front of me. I could have died a thousand deaths. After this leveling experience, I was less embarrassed to work as a despatch clerk in the company depot and an invoice clerk in the accounts department. Several years later, I realised the value of such grassroots-level experience. It is fantastic. I would advise young people to seek out nail-dirtying, collar-soiling, shoe-wearing tasks. That is how you learn about organisations, about the true nature of work, and the dignity of the many tasks that go into building great enterprises. The lesson is seek out grassroots experiences early in your career.
Learn to listen
We are all trained to speak — at school, at college debates, in tutorial colleges. Nobody teaches us to listen. Come to think about it, how does one train a person to listen? And then, there are two kinds of listening: to the words spoken and to the song behind the words. Most of us have not even learnt the former, let alone the latter.
Doug Ivester lasted only 28 months as CEO of Coke after having developed a successful career for several decades in the same company. Why? His critics thought he did not listen, that he was not sensitive to some important issues like minorities, the adulteration case in Belgium and so on. Eckard Pfeiffer of Compaq was fired by his board. Why? For surrounding himself with yes-men and ignoring those who would speak truths to him.
As a trainee at Hindustan Lever, we would be invited by chairman Prakash Tandon for lunch occasionally. It was a terrifying occasion. One of my trainee colleagues was bright, exuberant and garrulous. The chairman once gently admonished him, "Young man, as you progress in your career, will you promise me that you will listen more than you talk?"
The lesson is to avoid the congenital disability of not listening. Let us all learn to listen.
Deserve before you desire
The Chettiars of Tamil Nadu practiced a successful management development system for centuries. At 10, the youngster joined the business as podiyan (trainee), at 21, he became aduttavan (assistant), at 31, he became pangali (partner) and at 41, he became mudalali (proprietor). They had a system of rigour before reward.
At one stage of my career, I was appointed as the brand manager for Lifebuoy and Pears soap, the company's most popular-priced and most premium soaps. And what was a brand manager? It is a mini-businessman responsible for the production, sales and profits of the brand, accountable for its long-term growth, etc. I had read those statements, I believed them and here I was, at 27, "in charge of everything". But very soon, I found I could not move a pin without checking with my seniors. I expressed my frustration to the marketing director and gently asked whether I could not be given total charge. He smiled benignly and said, "The perception and reality are both right. You will get total charge when you know more about the brand than anyone else in this company — about its formulation, the raw materials, the production costs, the consumer's perception, the distribution and so on. How long do you think that it will take?"
"Maybe, 10years," I replied, "and I don't expect to be the Lifebuoy and Pears Brand Manager for so long!" And then suddenly, the lesson was clear. I was desiring total control, long before I deserved it. This happens to us all the time — in terms of responsibilities, in terms of postings and promotions, it happens all the time that there is a gap between our perception of what we deserve and the reality of what we get. It helps to deserve before we desire.
When you are older, you can and should be different from my generation. Ours is a great and wonderful country, and realizing her true potential in the global arena depends ever so much on the quality and persistence of our young people. Good luck in your journey, my young friends, and God be with you and our beloved Nation.
*Speech by R. Gopalakrishnan, executive director, Tata Sons, at the HR Summit — Lal Bahadur Shastri Institute of Management, New Delhi, on October 11, 2003.
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Tuesday, January 29, 2008
5 'A's to keep you ahead of all
These 5 ‘A’s could make you Stay ahead of competition, people and their thoughts, so read carefully:
- Aspire: one should dream and yearn for great things in life.
- Aim: now one should sharply focus on the most important aspiration/s that will yield you maximum benefit.
- Acquire: after aiming, we should acquire competencies to reach our goal.
- Act: get after the aim as if your whole life depends on it- perform, perform, perform.
- Achieve: once you act with great pace, strong determination and great conviction, nothing, I repeat- nothing, can stop you from achieving glory.
The above 5 ‘A’s will definitely make you stay ahead.
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Monday, January 21, 2008
Leadership — Some ethical challenges
Great leadership has a sustained impact on people
Leadership has increasingly become a perception game, increasingly influenced by how recent and newsy the images accompanying it are.
Leadership is like an iceberg. The media, analysts and the general public see only its tip, that which rises above the water. If this part looks shapely and interesting, they put it on a pedestal. Great leaders, on the other hand, go to work at the base of the iceberg – a cold, dark and uncomfortable place – chipping away at and blasting the foundation in an attempt to renew or modify the structural framework of the organisation. To outside observers it might well appear that nothing much is happening, but great leaders do what they have to without regard to appearances, because they genuinely believe that theirs is but one lap in a relay race. Outstanding leaders are anointed long after their work is done, not three months after they become CEOs.
True leadership is institutionalised, not personalised
Genuine leaders see their role as part of a larger process, not as the process itself. They get to run with the baton for a few laps of what is a long race.
Leadership is never proven; it is tested each day
CEOs lose their jobs for two broad clusters of reasons: governance and change. The governance cluster includes differences of opinion with assertive board members, botching up acquisitions, misjudging the line between self-confidence and arrogance, etc. The change cluster includes perceptions of the pace of change being too slow, not carrying people along, being too hard or too soft, and so on. What a bewildering array of reasons. I doubt whether there is anything called a 'proven' CEO in today's world. It seems that you have to prove yourself all over again – every day.
The public-life flaws of leaders affect moral purpose
All leaders are flawed, but the point to consider is whether their flaws are acceptable. Excellent leadership is the two-fold ability to lead people morally and effectively. But morality, though necessary, is not a sufficient condition. If a person is thought to be effective then the inevitable morality test comes into play. If the flaws are in public life, they can be debilitating. That isn't necessarily the case if these flaws are in a person's private life, but the morality barometer reads differently in different societies.
The greatest mistake leaders can make is to assume that results alone matter, that morality and goodness do not count. On the contrary, as amorality becomes more rampant, as the heart of darkness expands, the natural human instinct is a craving towards light. We need results and we need them desperately – but with goodness and moral purpose.
This article has been excerpt R. Gopalakrishnan, executive director, Tata Sons. The complete credit of this article goes to him.
In this summerised article he explores what it means to don the mantle of leadership, the responsibilities and pitfalls.
Leadership has increasingly become a perception game, increasingly influenced by how recent and newsy the images accompanying it are.
Leadership is like an iceberg. The media, analysts and the general public see only its tip, that which rises above the water. If this part looks shapely and interesting, they put it on a pedestal. Great leaders, on the other hand, go to work at the base of the iceberg – a cold, dark and uncomfortable place – chipping away at and blasting the foundation in an attempt to renew or modify the structural framework of the organisation. To outside observers it might well appear that nothing much is happening, but great leaders do what they have to without regard to appearances, because they genuinely believe that theirs is but one lap in a relay race. Outstanding leaders are anointed long after their work is done, not three months after they become CEOs.
True leadership is institutionalised, not personalised
Genuine leaders see their role as part of a larger process, not as the process itself. They get to run with the baton for a few laps of what is a long race.
Leadership is never proven; it is tested each day
CEOs lose their jobs for two broad clusters of reasons: governance and change. The governance cluster includes differences of opinion with assertive board members, botching up acquisitions, misjudging the line between self-confidence and arrogance, etc. The change cluster includes perceptions of the pace of change being too slow, not carrying people along, being too hard or too soft, and so on. What a bewildering array of reasons. I doubt whether there is anything called a 'proven' CEO in today's world. It seems that you have to prove yourself all over again – every day.
The public-life flaws of leaders affect moral purpose
All leaders are flawed, but the point to consider is whether their flaws are acceptable. Excellent leadership is the two-fold ability to lead people morally and effectively. But morality, though necessary, is not a sufficient condition. If a person is thought to be effective then the inevitable morality test comes into play. If the flaws are in public life, they can be debilitating. That isn't necessarily the case if these flaws are in a person's private life, but the morality barometer reads differently in different societies.
The greatest mistake leaders can make is to assume that results alone matter, that morality and goodness do not count. On the contrary, as amorality becomes more rampant, as the heart of darkness expands, the natural human instinct is a craving towards light. We need results and we need them desperately – but with goodness and moral purpose.
This article has been excerpt R. Gopalakrishnan, executive director, Tata Sons. The complete credit of this article goes to him.
In this summerised article he explores what it means to don the mantle of leadership, the responsibilities and pitfalls.
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Wednesday, January 16, 2008
Lessons from Geese

FACT 1 - As each Goose flaps its wings, it creates uplift for the birds that follow. By flying in a V formation, the whole flock adds 71 per cent greater flying range than if each bird flew alone.
LESSON - People who share a common direction and sense of community can get where they are going more quickly and easily because they are traveling on the thrust of one another.
FACT 2 - When a Goose falls out of formation, it suddenly feels the drag and resistance of flying alone. It quickly moves back into formation to take advantage of the lifting power of the bird immediately in front of it.
LESSON - If we have as much sense as a goose we stay in formation with those headed where we want to go. We are willing to accept their help and give our help to others.
FACT 3 - When the lead Goose tires, it rotates back into the formation and another Goose flies to the point position.
LESSON - It pays to take turns doing the hard tasks and sharing leadership. As with Geese, people are interdependent on each other's skills, capabilities and unique arrangements of gifts, talents or resources.

FACT 4 - The Geese flying in formation honk to encourage those up front to keep up their speed.
We need to make sure our honking is encouraging. In groups where there is encouragement, the production is much greater. The power of encouragement (to stand by one's heart or core values and encourage the heart and core of others) is the quality of honking we seek.
LESSON: Power of speech.

FACT 5 - When a Goose gets sick, wounded or shot down, two Geese drop out of formation and follow it down to help and protect it. They stay with it until it dies or is able to fly again. Then, they launch out with another formation or catch up with the flock.
LESSON: Stand by each other in difficult times as well as when we are strong.
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Wednesday, January 02, 2008
Azim Premji on -- “Continuous Transformation”
I have found that people who succeed most in their careers are those who can constantly transform themselves. Transformation is not so much a process, as a deep-seated desire to change our environment and ourselves. Based on my own experience, I would like to share with you my thoughts on how to make continuous transformation possible. I hope you find them useful.
You have got to have a dream.
Dreams are very powerful internal motivators. Great achievements are created twice – First in the mind and then in a concrete form. The most exhilarating part of being young is the ability to dream. As one grows, one may realize that not all of them are achievable. However, never turn cynical. Aging is not adding on years. It is parting with one’s dreams. Use your experience to reshape your dreams and adapt them to changing reality but do not stop dreaming. I cannot think of a single transformation or achievement, individual or social that did not begin with a dream. Dreams not only help us in seeing things before they happen, but they also give us the passion and energy to make them happen.
Stay on course even if you stumble.
When everything seems to go wrong, either you can give up or you can let misfortune transform you into something stronger. The difference between great achievement and mediocrity is not extraordinary talent or intelligence, but perseverance. In fact, dreams and perseverance make a winning combination. In 1972, a chartered plane, carrying a Rugby team crashed in the Andes. After a weeklong futile search, the rescue team gave up thinking that all of them must be dead. The passengers after waiting for many days to be rescued decided to help themselves since apparently nobody else was going to do it. Two of them volunteered to cross the mountains by foot to reach the green valleys of Chile and bring back help. It was a walk of more than 50 miles. But they did it and came back to rescue their fellow passengers who managed to survive in the mountain 70 days after the crash. The core of heroism lies in the ability to walk that extra mile. As long as you can do that, you will never be defeated.
Do not be afraid to admit your ignorance.
While it is important to project what we are good at, we must be equally candid about areas we do not know enough about. The seeds of learning were sown by the great great philosopher Socrates who said “All I know is that I don’t know.” Today, knowledge is multiplying at such a rapid rate that it is impossible for anyone to know everything. But if we can develop an index system by which we at least know with whom or where the knowledge is available, we have achieved quite a bit! Moreover, there will still be areas, which we will be unable to tap. The important thing is not to hide behind a false front. People will respect you for your honesty, if not your wisdom.
Think about what you will take on next rather than about what you may be letting go.
Too many people are so enamored by the legacy of success in their current roles that they are afraid to look further. This can lead to inertia. If we linger too long on past success, we will miss out on the opportunities that lie ahead of us. We must learn to look at change as an exciting adventure rather than a disruption. New avenues for learning always lie just beyond the shade of our comfort zone.
Contribute in every situation.
The only way to keep learning is by contributing. You do not have to be the leader every time. When a formation of birds flies over long distances, each bird takes its turn in leading. This ensures that no bird gets too tired and yet the formation keeps moving at a certain pace. Every person is important. It doesn’t matter whether you play the violin, the flute or the drums; you are still part of the orchestra. Leadership is not about exercising power as much as it is about contributing. This will happen when you realize that leadership is not a privilege but a responsibility.
Pursue excellence in whatever you do.
Excellence cannot be forced through a process nor guaranteed by a certificate. It comes from an all-consuming passion to do one’s best. It needs an eye for the smallest of details. When differences become small, it’s the small things that make the difference.
While you must take your careers seriously, do not take yourself too seriously.
You have to laugh and find humour everyday. This will help you to keep issues in their perspective. Being cheerful is an attitude. Not only will it help you to reduce your own stress, but a positive attitude is contagious. It can do a lot to elevate the moods of people around you and recharge you to take one more shot at the problems facing you.
We must always know what we are really good at.
Rather than trying to be everything to everyone, we must focus on areas where our talents truly lie. A talent can be defined as that skill which we not only enjoy learning but which we can also learn rapidly. We need to work at honing our talent and smoothening the rough edges. But exceptional performance usually comes from doing what comes naturally to us.
Always welcome feedback even if it comes in the guise of criticism.
I remember the story of a boy who dreamt of becoming an artist but was frustrated because whenever he showed his painting, the teacher would look at it with a frown and find some fault with it. The student improved on his work continuously and he thought he would one day hear a word of appreciation from his teacher. But it never happened. Finally, in disgust, he bought a painting from an accomplished artist, touched it up with fresh paint and showed it to his teacher. To his amazement, the teacher smiled and said, “now this is really good work. Congratulations.” Feeling guilty, the student confessed that it was not really his painting. The teacher looked at him silently and then said, “Till now, I thought you wanted to paint a great picture. But I realize now that you do not want any more corrections, which means that the last painting you did was the best you will ever do. Remember you have set these limits to your talent, not me.” Criticism may actually be an expression of faith in us rather than a put down. We must learn to take it constructively because it will show us what more we can learn.
Always play to win. Winning is not about making the other person lose.
It is about stretching yourself to your own limits. Once so stretched, you will realize the true extent of your potential. Ultimately, transformation is about reaching and utilizing not only your potential but those of others who work with you.
You have got to have a dream.
Dreams are very powerful internal motivators. Great achievements are created twice – First in the mind and then in a concrete form. The most exhilarating part of being young is the ability to dream. As one grows, one may realize that not all of them are achievable. However, never turn cynical. Aging is not adding on years. It is parting with one’s dreams. Use your experience to reshape your dreams and adapt them to changing reality but do not stop dreaming. I cannot think of a single transformation or achievement, individual or social that did not begin with a dream. Dreams not only help us in seeing things before they happen, but they also give us the passion and energy to make them happen.
Stay on course even if you stumble.
When everything seems to go wrong, either you can give up or you can let misfortune transform you into something stronger. The difference between great achievement and mediocrity is not extraordinary talent or intelligence, but perseverance. In fact, dreams and perseverance make a winning combination. In 1972, a chartered plane, carrying a Rugby team crashed in the Andes. After a weeklong futile search, the rescue team gave up thinking that all of them must be dead. The passengers after waiting for many days to be rescued decided to help themselves since apparently nobody else was going to do it. Two of them volunteered to cross the mountains by foot to reach the green valleys of Chile and bring back help. It was a walk of more than 50 miles. But they did it and came back to rescue their fellow passengers who managed to survive in the mountain 70 days after the crash. The core of heroism lies in the ability to walk that extra mile. As long as you can do that, you will never be defeated.
Do not be afraid to admit your ignorance.
While it is important to project what we are good at, we must be equally candid about areas we do not know enough about. The seeds of learning were sown by the great great philosopher Socrates who said “All I know is that I don’t know.” Today, knowledge is multiplying at such a rapid rate that it is impossible for anyone to know everything. But if we can develop an index system by which we at least know with whom or where the knowledge is available, we have achieved quite a bit! Moreover, there will still be areas, which we will be unable to tap. The important thing is not to hide behind a false front. People will respect you for your honesty, if not your wisdom.
Think about what you will take on next rather than about what you may be letting go.
Too many people are so enamored by the legacy of success in their current roles that they are afraid to look further. This can lead to inertia. If we linger too long on past success, we will miss out on the opportunities that lie ahead of us. We must learn to look at change as an exciting adventure rather than a disruption. New avenues for learning always lie just beyond the shade of our comfort zone.
Contribute in every situation.
The only way to keep learning is by contributing. You do not have to be the leader every time. When a formation of birds flies over long distances, each bird takes its turn in leading. This ensures that no bird gets too tired and yet the formation keeps moving at a certain pace. Every person is important. It doesn’t matter whether you play the violin, the flute or the drums; you are still part of the orchestra. Leadership is not about exercising power as much as it is about contributing. This will happen when you realize that leadership is not a privilege but a responsibility.
Pursue excellence in whatever you do.
Excellence cannot be forced through a process nor guaranteed by a certificate. It comes from an all-consuming passion to do one’s best. It needs an eye for the smallest of details. When differences become small, it’s the small things that make the difference.
While you must take your careers seriously, do not take yourself too seriously.
You have to laugh and find humour everyday. This will help you to keep issues in their perspective. Being cheerful is an attitude. Not only will it help you to reduce your own stress, but a positive attitude is contagious. It can do a lot to elevate the moods of people around you and recharge you to take one more shot at the problems facing you.
We must always know what we are really good at.
Rather than trying to be everything to everyone, we must focus on areas where our talents truly lie. A talent can be defined as that skill which we not only enjoy learning but which we can also learn rapidly. We need to work at honing our talent and smoothening the rough edges. But exceptional performance usually comes from doing what comes naturally to us.
Always welcome feedback even if it comes in the guise of criticism.
I remember the story of a boy who dreamt of becoming an artist but was frustrated because whenever he showed his painting, the teacher would look at it with a frown and find some fault with it. The student improved on his work continuously and he thought he would one day hear a word of appreciation from his teacher. But it never happened. Finally, in disgust, he bought a painting from an accomplished artist, touched it up with fresh paint and showed it to his teacher. To his amazement, the teacher smiled and said, “now this is really good work. Congratulations.” Feeling guilty, the student confessed that it was not really his painting. The teacher looked at him silently and then said, “Till now, I thought you wanted to paint a great picture. But I realize now that you do not want any more corrections, which means that the last painting you did was the best you will ever do. Remember you have set these limits to your talent, not me.” Criticism may actually be an expression of faith in us rather than a put down. We must learn to take it constructively because it will show us what more we can learn.
Always play to win. Winning is not about making the other person lose.
It is about stretching yourself to your own limits. Once so stretched, you will realize the true extent of your potential. Ultimately, transformation is about reaching and utilizing not only your potential but those of others who work with you.
Azim Premji The Changing World
LESSON 1 “Be alert for the first signs of change.”
Change descends on every One equally; it is just that some realize it faster. Some changes are sudden but many others are gradual. While sudden changes get attention because they are dramatic, it is the gradual changes that are ignored till it is too late. You must have all heard of story of the frog in boiling water. If the temperature of the water is suddenly increased, the frog realizes it and jumps out of the water. But if the temperature is very slowly increased, one degree at a time, the frog does not realize it till it boils to death. You must develop your own early warning system, which warns you of changes and calls your attention to it. In the case of change, being forewarned is being forearmed.
LESSON 2 “Anticipate change even when things are going right."
"Most people wait for something to go wrong before they think of change. It is like going to the doctor for a check up only when you are seriously sick or thinking of maintaining your vehicle only when it breaks down. The biggest enemy of future success is past success. When you succeed, you feel that you must be doing something right for it to happen. But when the parameters for success change, doing the same things may or may not continue to lead to success. Guard against complacency all the time. Complacency makes you blind to the early signals from the environment that something is going wrong.
LESSON 3 “Always look at the opportunities that change represents.”
Change represents. ”Managing change has a lot to go with our own attitude towards it. It is proverbial half-full or half empty glass approach. For every problem that change represents, there is an opportunity lurking in disguise somewhere. It is up to you to spot it before someone else does.
LESSON 4 “Do not allow routines to become chains."
For many of us the routine. We have got accustomed to obstruct change. Routines represent our own zones of comfort. There is a sense of predictability about them. They have structured our time and even our thought in a certain way. While routines are useful, do not let them enslave you. Deliberately break out of them from time to time.
LESSON 5 “Realize that fear of the unknown is natural.”
With change comes a feeling of insecurity. Many people believe that brave people are not afflicted by this malady. The truth is different. Every one feels the fear of unknown. Courage is not the absence of fear but the ability to manage fear without getting paralyzed. Feel the fear, but move on regardless.
LESSON 6 “Keep renewing yourself.”
This prepares you to anticipate change and be ready for it when it comes. Constantly ask yourself what new skills and competencies will be needed. Begin working on them before it becomes necessary and you will have a natural advantage. The greatest benefit of your education lies not only in what you have learnt, but in working how to learn. Formal education is the beginning of the journey of learning. Yet I do meet youngsters who feel that they have already learnt all there is to learn. You have to constantly learn about people and how to interact effectively with them. In the world of tomorrow, only those individuals and organizations will succeed who have mastered the art of rapid and on-going learning.
LESSON 7 “Surround yourself with people who reopen to change." open to change.”
If you are always in the company of cynics, you will soon find yourself becoming like them. A cynic knows all the reasons why something cannot be done. Instead, spend time with people who have a "can-do" approach. Choose your advisors and mentors correctly. Pessimism is contagious, but then so is enthusiasm. In fact, reasonable optimism can be an amazing force multiplier.
LESSON 8 “Play to win!”
I have said this many times in the past. Playing to win is not the same as cutting corners. When you play to win, you stretch yourself to your maximum and use all your potential. It also helps you to concentrate your energy on what you can influence instead of getting bogged down with the worry of what you cannot change. Do your best and leave the rest.
LESSON 9 Respect yourself. The world will reward you on your successes." on your successes.”
Success requires no explanation and failure permits none. But you need to respect yourself enough so that your self-confidence remains intact whether you succeed or fail. If you succeed 90 per cent of the time, you are doing fine. If you are succeeding all the time, you should ask yourself if you are taking enough risks. If you do not take enough risks, you may also be losing out on many opportunities. Think through but take the plunge. If some things do go wrong, learn from them. I came across this interesting story some time ago:
Story
“One day a farmer's donkey fell down into a well. The animal cried piteously for hours as the farmer tried to figure out what to do. Finally he decided the animal was old and the well needed to be covered up anyway it just wasn't worth it to retrieve the donkey. He invited all his neighbors to come over and help him. They all grabbed a shovel and begin to shovel dirt into the well. At first, the donkey realized what was happening and cried horribly. Then, to everyone’s amazement he quieted down. A few shovel loads later, the farmer finally looked down the well and was astonished at what he saw. With every shovel of dirt that fell on his back, the donkey was doing some thing amazing. He would shake it off and take a step up. As the farmer's neighbors continued to shovel dirt on top of the animal, he would shake it off and take a step up. Pretty soon, everyone was amazed as the donkey stepped up over the edge of the well and totted off! Life is going to shovel dirt on you, all kinds of dirt. The trick is too motto get bogged down by it. We can get out of the deepest wells by not stopping. And by never giving up! Shake it off and take a step up!”
LESSON 10 “Never change: your core values.”
In spite of all the change around you, decide upon what you will never change: your core values. Take your time to decide what they are but once you do, do not compromise on them for any reason. Integrity is one such value.
LESSON 11 “We must remember that succeeding in a changing world is beyond just surviving.”
Changing world is beyond just surviving.” It is our responsibility to create and contribute something to the world that has given us so much. We must remember that many have contributed to our success, including our parents and others from our society. All of us have a responsibility to utilize our potential for making our nation a better place for others, who may not be as well endowed as us, or as fortunate in having the opportunities that we have got. Let us do our bit, because doing one good deed can have multiple benefits not only for us but also for many others. Let me end my talk with a small story I came across some time back, which illustrates this very well.
Remember:
Change is the only thing that will never change.
So better will never change.
So better adapt to it. "Adapt to it."
Change is Universal…
Change is Permanent….
Be ever willing to Change…..
Change alone leads you to success and happiness!!!
Change descends on every One equally; it is just that some realize it faster. Some changes are sudden but many others are gradual. While sudden changes get attention because they are dramatic, it is the gradual changes that are ignored till it is too late. You must have all heard of story of the frog in boiling water. If the temperature of the water is suddenly increased, the frog realizes it and jumps out of the water. But if the temperature is very slowly increased, one degree at a time, the frog does not realize it till it boils to death. You must develop your own early warning system, which warns you of changes and calls your attention to it. In the case of change, being forewarned is being forearmed.
LESSON 2 “Anticipate change even when things are going right."
"Most people wait for something to go wrong before they think of change. It is like going to the doctor for a check up only when you are seriously sick or thinking of maintaining your vehicle only when it breaks down. The biggest enemy of future success is past success. When you succeed, you feel that you must be doing something right for it to happen. But when the parameters for success change, doing the same things may or may not continue to lead to success. Guard against complacency all the time. Complacency makes you blind to the early signals from the environment that something is going wrong.
LESSON 3 “Always look at the opportunities that change represents.”
Change represents. ”Managing change has a lot to go with our own attitude towards it. It is proverbial half-full or half empty glass approach. For every problem that change represents, there is an opportunity lurking in disguise somewhere. It is up to you to spot it before someone else does.
LESSON 4 “Do not allow routines to become chains."
For many of us the routine. We have got accustomed to obstruct change. Routines represent our own zones of comfort. There is a sense of predictability about them. They have structured our time and even our thought in a certain way. While routines are useful, do not let them enslave you. Deliberately break out of them from time to time.
LESSON 5 “Realize that fear of the unknown is natural.”
With change comes a feeling of insecurity. Many people believe that brave people are not afflicted by this malady. The truth is different. Every one feels the fear of unknown. Courage is not the absence of fear but the ability to manage fear without getting paralyzed. Feel the fear, but move on regardless.
LESSON 6 “Keep renewing yourself.”
This prepares you to anticipate change and be ready for it when it comes. Constantly ask yourself what new skills and competencies will be needed. Begin working on them before it becomes necessary and you will have a natural advantage. The greatest benefit of your education lies not only in what you have learnt, but in working how to learn. Formal education is the beginning of the journey of learning. Yet I do meet youngsters who feel that they have already learnt all there is to learn. You have to constantly learn about people and how to interact effectively with them. In the world of tomorrow, only those individuals and organizations will succeed who have mastered the art of rapid and on-going learning.
LESSON 7 “Surround yourself with people who reopen to change." open to change.”
If you are always in the company of cynics, you will soon find yourself becoming like them. A cynic knows all the reasons why something cannot be done. Instead, spend time with people who have a "can-do" approach. Choose your advisors and mentors correctly. Pessimism is contagious, but then so is enthusiasm. In fact, reasonable optimism can be an amazing force multiplier.
LESSON 8 “Play to win!”
I have said this many times in the past. Playing to win is not the same as cutting corners. When you play to win, you stretch yourself to your maximum and use all your potential. It also helps you to concentrate your energy on what you can influence instead of getting bogged down with the worry of what you cannot change. Do your best and leave the rest.
LESSON 9 Respect yourself. The world will reward you on your successes." on your successes.”
Success requires no explanation and failure permits none. But you need to respect yourself enough so that your self-confidence remains intact whether you succeed or fail. If you succeed 90 per cent of the time, you are doing fine. If you are succeeding all the time, you should ask yourself if you are taking enough risks. If you do not take enough risks, you may also be losing out on many opportunities. Think through but take the plunge. If some things do go wrong, learn from them. I came across this interesting story some time ago:
Story
“One day a farmer's donkey fell down into a well. The animal cried piteously for hours as the farmer tried to figure out what to do. Finally he decided the animal was old and the well needed to be covered up anyway it just wasn't worth it to retrieve the donkey. He invited all his neighbors to come over and help him. They all grabbed a shovel and begin to shovel dirt into the well. At first, the donkey realized what was happening and cried horribly. Then, to everyone’s amazement he quieted down. A few shovel loads later, the farmer finally looked down the well and was astonished at what he saw. With every shovel of dirt that fell on his back, the donkey was doing some thing amazing. He would shake it off and take a step up. As the farmer's neighbors continued to shovel dirt on top of the animal, he would shake it off and take a step up. Pretty soon, everyone was amazed as the donkey stepped up over the edge of the well and totted off! Life is going to shovel dirt on you, all kinds of dirt. The trick is too motto get bogged down by it. We can get out of the deepest wells by not stopping. And by never giving up! Shake it off and take a step up!”
LESSON 10 “Never change: your core values.”
In spite of all the change around you, decide upon what you will never change: your core values. Take your time to decide what they are but once you do, do not compromise on them for any reason. Integrity is one such value.
LESSON 11 “We must remember that succeeding in a changing world is beyond just surviving.”
Changing world is beyond just surviving.” It is our responsibility to create and contribute something to the world that has given us so much. We must remember that many have contributed to our success, including our parents and others from our society. All of us have a responsibility to utilize our potential for making our nation a better place for others, who may not be as well endowed as us, or as fortunate in having the opportunities that we have got. Let us do our bit, because doing one good deed can have multiple benefits not only for us but also for many others. Let me end my talk with a small story I came across some time back, which illustrates this very well.
Remember:
Change is the only thing that will never change.
So better will never change.
So better adapt to it. "Adapt to it."
Change is Universal…
Change is Permanent….
Be ever willing to Change…..
Change alone leads you to success and happiness!!!
Labels:
Leadership,
Life,
Positive Energy,
Short Story,
Story,
Wisdom
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